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Our Return Policy in short

  • Contact us before returning any items.
  • You can exchange the product within 7 days of delivery.
  • The product must be in new condition.
  • To avoid any Customs charges please clearly mark the package 'RETURNED GOODS'.
  • Want to switch to another size of the same product? Sure, contact us.
  • Want to switch to another product? Sure, contact us.
  • If a package is unclaimed you might have to pay a handling fee.

Exchange Policy
Please contact this online store before returning any items.

It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts this blogshop and gives information relevant and the reason for complaint.

Exchange Conditions
You can exchange the product within 7 days of delivery. The product must be in new condition. If the product is ruined or used the product shall not be refunded. Please take note that the delivery fees will be bare by the consumer for any exchanges that is not faulty by seller. Make sure to include contact information with the return and if possible, please provide us with a tracking number. This blogshop suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.

Returning A Package
If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. This blogshop is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.

Want to switch to another size of the same product?
E-mail us, provide your customer information, and tell us you will send back the product and the size you wish to receive in exchange.

Want to switch to another product?
Return the product you have received and send us an e-mail telling us which product you want instead.

Transport Damage
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.

Unclaimed Packages
For packages that are not cashed at your post office within 14 days, this blogshop reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.

Please refer to our contact details in our ABOUT US page.